Too many businesses both large and small use their website as an information junkyard, a dumping ground for everything you do, everything you've done, and everything you ever thought of doing. This won't work. Customers are like children; they want clarity, direction, and unequivocal answers. Your website should be focused on a singular function. URLs are cheap, there is no reason you can't have different websites for every major thing you do, or every marketing campaign you initiate. How focused is your website?

Everybody knows that websites should be easy to use, that you shouldn't have to drill-down too deep to find what you're looking for, and of course everything should work. Your website is a communication tool. If your website doesn't work properly, the only thing you're communicating is incompetence. How functional is your website