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Web Hosting
With most dedicated server plans offered by hosting companies, you're pretty much on your own where technical support is concerned. If you don't have an IT staff or a server administrator to provide support, you may want to find a person to help you manage your dedicated server. Many hosting companies that offer dedicated server plans also offer "per issue" support, meaning that you'll pay a certain amount, usually an hourly fee, for technical support issues. Some dedicated server plans have optional "support tickets" that you can purchase in advance.
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Another option is what's called a "managed dedicated" hosting plan. With a managed dedicated plan, you get a dedicated server and the hosting company also provides comprehensive support like you usually find in a shared hosting plan. This is a good alternative for companies that don't have an IT staff or a server administrator and don't want to get involved at all in the technical aspects of running a server. The price for a managed dedicated server is usually higher than for an unmanaged dedicated server plan as you're getting technical support included.
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